Processing Time
Because our products are personalised to order, production begins only after all details have been confirmed.
Processing times may vary depending on the product, quantity and complexity of the personalisation.
Shipping Information
Shipping & Delivery
Every order is prepared and personalised with care before being shipped from within the European Union.
Please review the information below for processing, delivery and tracking details.
Estimated Delivery
- European Union: approximately 3–6 business days after dispatch
- International orders: delivery times vary by destination
- Delivery estimates do not include production time
Order Tracking
When tracking is available, you will receive the tracking details by email after your order has been dispatched.
Please allow time for the tracking information to update after shipment.
Customs & Import Fees
Orders shipped within the European Union do not have additional customs fees for EU customers.
For destinations outside the European Union, customers may be responsible for local customs charges, import duties or taxes.
EU customers: No additional customs fees.
Shipping Address & Delivery Issues
- Please check your shipping address carefully before completing your order
- Contact us as soon as possible if you notice an address error
- Once an order has been dispatched, we may not be able to change the delivery address
- World Stationery Shop is not responsible for delays caused by incorrect addresses, postal services, customs or circumstances outside our control
Need Help With Your Order?
Please contact us and include your order number so we can assist you as quickly as possible.